Shipping policy

Shipping + Returns

U.S. Shipping Cost

All shipping is charged at checkout with a variety of services to choose from. 

International Shipping Cost 

International Orders are shipped via the customer’s carrier of choice with cost calculated at checkout.  For larger orders, there may be an additional shipping charge that will be invoiced before the order is shipped. If you have any questions about the cost of shipping before purchasing, please contact me at hello (at) sarahtudorart.com. International shipping usually takes 2-4 weeks or longer during holidays. Please note: All import duties are the responsibility of the buyer.

Canada Shipping Cost: 

Orders are shipped via the customer’s carrier of choice with cost calculated at checkout.  For larger orders, there may be an additional shipping charge that will be invoiced before the order is shipped. If you have any questions about the cost of shipping before purchasing, please contact me at hello (at) sarahtudorart.com. International shipping usually takes 2-4 weeks or longer during holidays. Please note: All import duties are the responsibility of the buyer.

Return and Exchange Policy:

If you are not satisfied with your purchase for any reason, please contact us at hello (at) sarahtudorart.com. Items may be returned in unused condition within 30 days of receipt. Original shipping charges are non-refundable. 

Returns are self-serve, meaning that customers will need to log in to track orders and request returns. Return shipping costs are the responsibility of the buyer.

Return shipping costs are non-refundable, unless you are returning due to a defect in the product in which case, we will be happy to cover shipping or simply to issue a new print.  

If you have any concerns, please me directly at hello (at) sarahtudorart.com

I want all my Collectors to have an exceptional customer service experience.

Cancellations and Address Changes

Due to orders being automatically processed shortly after placing your order, we cannot cancel or amend an order once it has been placed. However, please reach out as soon as you notice an issue with your order at hello@sarahtudorart.com

Damage and Replacement Policy 

All carriers strive to keep damage below 1%, and we ask for your patience if something has arrived in less than perfect condition. 

Any damage reported within 30 days of receipt we will make right.